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New Client Information

You know what a veterinarian does – they take care of your pets when they’re sick with ear infections or belly aches, need vaccines, stitches or minor routine surgery, like spay or neuter. But, as in human medicine, primary care veterinarians sometimes rely on specialists to treat conditions that need detailed diagnostics and treatment. Specialists, like the neurologists at Compass Veterinary Neurology & Imaging, work in conjunction with your primary care doctor to provide a comprehensive treatment plan for your family pets.

Vet Neurologist

What is a Veterinary Neurologist?

Our neurologists are board-certified by the American College of Veterinary Internal Medicine (ACVIM).  This means they have completed an undergraduate education, 4 years of veterinary school, an internship, and a 3 year residency program prior to passing rigorous certifying examinations.  


A board certified veterinary neurologist can diagnose and treat a wide variety of diseases affecting the nervous system, including:  

  • Diseases of the brain: seizure disorders, encephalitis, meningitis, congenital malformations, trauma, and tumors

  • Diseases of the spinal cord: intervertebral disc disease, Wobbler’s disease, degenerative myelopathy, lumbosacral stenosis, vertebral malformations, spinal fractures, and spinal tumors

  • Diseases of the muscles and/or nerves: myasthenia gravis, neuropathies, and myopathies


Visit Preparation

How to Prepare for the Visit

  • Fast at 10 PM the night prior to appointment (water is okay). Specific conditions (diabetes, extremely young animals, other medical concerns) that may be impacted by fasting can be discussed with us prior to the appointment.

  • Bring all medications the pet is taking in the original packaging.

  • If records/radiographs haven’t been sent, please provide them for the client to bring with them at their first visit (pet parents, please be sure to check with your referring veterinarian to discuss how these will be sent)

What to Expect During the Visit

  • Hour-long appointment

  • Full history with our technician

  • Full neurological/physical exam with our neurologist

  • Treatment Plan for diagnostics/follow-up

  • If the doctor feels an MRI is the next step, it may either be done the same day as the appointment or scheduled for a different day.


Payment Options

  • We understand that caring for your pets can be costly. We also understand that it is important to know what to expect. If you have questions or concerns, please call us so we can help: 410-224-0121 x5.

  • If your pet requires any hospitalization, diagnostics, or surgery, a treatment plan and estimate of costs will be presented to you.

  • Payment is due at the time services are rendered.

  • We require a deposit of the low end of your estimate, with the balance collected at the time of discharge. Estimates are updated based on the patient’s condition and the treatment plan. A team member will review any changes with you if necessary.

  • We accept all major credit cards, cash, and personal checks.

  • We participate with Care Credit to help provide financing options for services.

  • Pay your CareCredit bill from home with Pay My Provider, CareCredit’s virtual payment solution.

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